This statement outlines how we use cookies on www.virtualhse.co.uk (the “Site”). We recommend you read it along with our Privacy Policy. If you have any questions about either policy, please get in touch.

By using, visiting, logging into, or registering our Site, you agree for us to collect, use and transfer your personal data under the terms of this policy. If for whatever reason you do not agree to the terms of our policy, you can disable our cookies. For details on how to do that, see the “Managing Your Cookies” section below.

What are cookies?

Our website uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good user experience when you are browsing our Site, and also helps us to make improvements to our Site.

What is a cookie? A cookie is a small file made up of letters and numbers that, if you agree to them, we store on your browser or the hard drive of your computer. Cookies hold information which is transferred to your computer’s hard drive.

How you agree to our use of cookies

If you visit our site, you should see a pop-up (Cookie Notice) appear at the bottom of your screen. This should direct you to our Privacy Policy and this Cookie Policy which describes the use of cookies. By using the “Accept & Close” button in the pop-up you are showing to us that you freely agree to giving us informed and specific consent to collect and process your personal information both submitted via forms and stored in Cookies for the purposes outlined in this Privacy Policy and you are accepting and consenting to the practices described.

If you do not want us to be able to collect and process your personal data using cookies, please choose the button on the Cookie Notice Pop-Up (which should be aligned to the left) which will direct you to an external link: http://www.allaboutcookies.org/manage-cookies. This external source gives detailed instructions on how to update your cookie settings. The button link used in the Cookie Notice Pop-Up is intuitive and should link to relevant instructions according to the browser you are using to access our site.

If you choose not to interact with the prominent Cookie Notice Pop-Up and decide to continue to use our website, we have no other choice but to use cookies to collect and process personal data. This is because our website does not have the function to disable all or specific types of cookies. The only possible way to disable all or some of the cookies is to navigate away from our website and update your individual browser settings. If you don’t see a Cookie Notice pop-up at the bottom of your screen, then it may be because you have previously accepted our Privacy Policy (and therefore our Cookie Policy therein). Our website uses a cookie to remember past users so that users are not inconvenienced by having to interact with the pop-up every time they visit the website. However, in order to make sure users are reminded that we use cookies, we have set this cookie to expire after three months. This means the Cookie Notice Pop-Up will display to our website users every three months even if they regularly visit our site. Our Cookie Notice Pop-up is loaded via .php and not JavaScript therefore it is unlikely that pop-up blockers or similar tools will prevent this policy from being displayed. However, to account for the very small chance that a pop-up blocker could identify and decipher .php code to be a “pop-up” we ask that you ensure that any pop-up blockers are disabled when you use our website. We cannot be held liable if you use pop-up blockers or similar tools that prevent us from complying with our obligations under GDPR legislation. We will only hold your personal information as detailed in our Privacy Policy. Please see the “Cookies” section below for information on the type of data we collect using cookies.

Why do we use cookies?

Our website uses cookies to differentiate you from other site users and to save and retain certain parameters about you and the way you use our site. This helps us provide you with a good experience when you use our site, as well as allowing us to make improvements to the site.

There are four different kinds of cookies that we may use on our site:

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site, such as any e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our Site so you don’t have to re-submit forms for instance
Targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use on our site and the purposes for which we use them in the table below.

COOKIE NAME COOKIE PURPOSE MORE INFO
ss_cookie_accept This cookie is used to remember a user has accepted cookies being set on their computers for 12 weeks. Once this timeframe has expired, the user will be required to interact/view the Cookie permission pop-up before interacting further. Contact See Saw for further information.
_ga
_gid
_gat
Google Analytics (GA). GA cookies are used to collect information on audience behaviours on our website. These cookies are set by tag.js + analytic.js libraries to distinguish unique users and throttle the request rate Google Analytics Cookie Usage on Websites.

This webpage describes how Google Analytics uses different cookies (and cookie libraries) to measure user-interactions on websites.

_utma
_utmt
_utmb
_utmc
_utmz
_utmv
Google Analytics (GA). First party cookies set by ga.js library. The function of each cookie can be understood by accessing the link in Column C of this table. Google Analytics Cookie Usage on Websites.

This webpage describes how Google Analytics uses different cookies (and cookie libraries) to measure user-interactions on websites.

How do I control cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. You can also delete any cookies stored on your computer at any time.

You can find out more about changing cookie settings on your computer by visiting http://www.allaboutcookies.org/manage-cookies/.

How long is cookie information stored?

Different cookies may be stored for different periods of time. In many cases these cookies are updated automatically each time you visit our site or may expire and be deleted by your computer automatically. It is important to understand that when a cookie is placed on your computer it will reside on your hard drive until it expires and is deleted or it may reside on your hard drive until manually delete it – this entirely depends on your individual browser settings and we do not have control over this.

Please remember that you can delete or change the way in which you store cookies on your computer at any time.

Changes to our cookie policy

We may need to change this Cookie Policy if it’s necessary for legal reasons or to reflect changes to our services or the purpose for which we use cookies. In any case, the provisions of this Cookie Policy may be changed without prejudice to your rights. When we change our Cookie Policy we will make the updated Cookie Policy available on our site and we will also update the “Last Updated” date at the beginning of this policy.

Any changes to our Cookie Policy will come into effect 30 days after we post it on our site. During that period, you’re welcome to contact us if you have questions about the changes. If you have an account for our site then we may reset your login and seek new consent if there is a change in the purpose for which we may use cookies.

Contact us

This Cookie Policy was prepared with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of how cookies may be used to collect and/or process your personal information. However, we are happy to provide you with additional information or explanation if needed.

If you have any questions, comments or requests regarding our Cookie Policy then please do not hesitate to get in touch with us.

Read our Covid Statement